Privacy Policy

1. Introduction

Eddytor ApS (“Eddytor”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our platform at eddytor.com and app.eddytor.com.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, organisation name
• Usage data: pages visited, features used, timestamps
• Technical data: browser type, IP address, device information
• Payment data: processed securely by our payment provider (Stripe)

3. How We Use Your Data

We use your data to:

• Provide and maintain the Eddytor platform
• Process your subscription and payments
• Send service-related communications
• Improve our product and user experience
• Comply with legal obligations

4. Data Storage & Security

Your data is stored in the European Union. All data is encrypted at rest and in transit. Storage credentials are encrypted using our secure vault and are never logged or exposed.

5. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability

To exercise any of these rights, contact us at support@eddytor.com.

6. Cookies

We use essential cookies required for the platform to function and analytics cookies (Matomo) to understand usage patterns. Analytics data is anonymised and hosted within the EU.

7. Contact

For privacy-related inquiries, contact us at support@eddytor.com.